FAQ

If your question is not answered below, please use the contact form or email us at info@opticnerve.com.

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General: 

Can I buy Optic Nerve eyewear online? 

Please support your local retailer, but you can also purchase all Optic Nerve products right here on our website.

If I order Optic Nerve through the website, what's the delivery policy?

All Optic Nerve products purchased through our website will be shipped from our headquarters located in Denver, Colorado.   Optic Nerve will process and ship orders within 1-2 business days. Depending on which shipping option you choose, USPS or FedEx will be used as the mail carrier in the continental 48 US states unless otherwise specified. For the time being, we are unable to ship internationally from opticnerve.com. If you are attempting to make an international purchase, please contact us directly at info@opticnerve.com. 

Please note, if your purchase is shipping to a Colorado location, there is no need to purchase express shipping as standard shipping will arrive within 2-3 business days. Thank you!

 What is the Proposition 65 warning?

"Proposition 65 requires businesses to provide warnings to Californians about significant exposures to chemicals that cause cancer, birth defects or other reproductive harm.  These chemicals can be in the products that Californians purchase, in their homes or workplaces, or that are released into the environment. By requiring that this information is provided, Proposition 65 enables Californians to make informed decisions about their exposures to these chemicals." -https://www.p65warnings.ca.gov/.

What does the warning mean?

"If a warning is placed on a product label or posted or distributed at a workplace, a business, or in rental housing, the business issuing the warning is aware or believes that it is exposing individuals to one or more listed chemicals. By law, a warning must be given for listed chemicals unless the exposure is low enough to pose no significant risk of cancer or is significantly below levels observed to cause birth defects or other reproductive harm."-https://www.p65warnings.ca.gov/.

To learn more about Prop 65, please click here.

Warranty:  

What is the Optic Nerve policy warranty? 

We are proud to have a lifetime warranty against manufacturer's defects. For the full policy and submission instructions, click here

Substitution of discontinued sunglasses: 

If you make a warranty claim on a sunglass model that is no longer available, Optic Nerve reserves the right to send you a replacement piece of similar style and fit. Please see our warranty section or contact us directly for more information.

Can I buy replacement lenses for my Optic Nerve sunglasses? 

Yes, we sell extra lenses for the interchangeable style products only. Please contact our customer service department at info@opticnerve.com, and we will be happy to assist you. Replacement lenses are not available for other Optic Nerve styles with fixed lenses.

Technical:

Do you sell other lens tints for my Optic Nerve interchangeable lens sunglasses?

The only lens tints available are the tints that come with the glasses originally. For example, if you purchase a pair of premium interchangeable sunglasses, we offer replacements for all 3 different tints: smoke, copper, and clear. IC Duece styles are offered in smoke and copper only.

What is the advantage of a polarized lens over a non-polarized lens? 

A polarized lens performs in a similar way to a standard non-polarized lens unless you get into intense reflective glare situations (like being on or near the water, or a flat hard surface on a bright sunny day). The polarized lens filter eliminates 99.9% of this reflective glare, helping to enhance overall visibility. If you have more questions regarding polarization and how this feature can improve the overall performance of your sunglasses, please do not hesitate to contact us. 

Do Optic Nerve sunglasses offer 100% UV protection? 

Yes, they do. All Optic Nerve and ONE by Optic Nerve lenses filter out 100% of dangerous UV rays, so you can rest assured that your sunglasses are protecting your eyes from long-term sun damage. 

Are Optic Nerve sunglasses safety glasses?  

No. Optic Nerve Eyewear does not meet the ANSI Z87.1 industrial safety standards and should not be considered a permanent shield against injury. All lenses do pass the ANSI Z80.3 standards for general purpose usage. This means that they will provide excellent protection for general active lifestyle conditions: biking, skiing, running, golfing, rafting, sailing, climbing, hiking, etc.

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